Shipping and Insurance Fees
Shipping and insurance fees are free of charge for orders that are executed through the website portal. Orders that are placed by phone will be charged $25 for shipping and insurance fees. We only ship to addresses in the United States, and do not provide international shipping. Our shipping partners understand we require a signature for all shipments. In the event a package is left at your door without the signature requirement, please call our customer service department at 888-928-3390 x402. Please note all orders are shipped via FEDEX, UPS and the US Postal Service.
* Minimum order amount to qualify for FREE SHIPPING is $500. Orders under $500 will incur a $25 shipping and handling charge.
All orders go through a pre-shipment process before being packaged. The products are carefully counted, weighed and examined. The products are packed tightly and double boxed.
After the order has been packed, a shipping label is printed and attached to the package. The Customer Service team will send the tracking code via the email address given at the time the order was placed.
Each package that is processed and shipped includes insurance that covers the value of the shipment. Once the package has been received and signed for, the insurance coverage ends.
