How We Ship Our Products:

Once your order ships from WealthSafe Holdings, LLC., dba WealthSafe.com, you will receive a confirmation email with a tracking number. Please note that it may take up to 24-48 hours for tracking information to appear.

At WealthSafe Holdings, LLC., we fully insure all of our shipments. For packages valued at over $500.00, a signature is required upon delivery. If anything happens to your package during transit, it will be covered by our insurance policy, subject to the other conditions set forth in this policy. However, our responsibility ends once the package has been delivered and confirmed by the carrier.

It is crucial that you are present at the shipping address to receive your package upon delivery. WealthSafe Holdings, LLC. cannot be held responsible if the carrier delivers the package without your acceptance, without a signature, or to someone other than the addressee. This includes delivery to building managers, neighbors, business mailrooms, drop-off locations such as mailboxes, post office boxes, UPS Stores, Military Postal Services, and similar locations. If you choose to use any of these locations as your shipping address, WealthSafe Holdings, LLC. will not be responsible for any issues that may arise. In addition, we cannot be held responsible if the carrier returns the package to us due to no one being available to receive it. This includes cases where the package does not make it back to our distribution center, or if the package is damaged or missing its contents during the return process.

Please note that WealthSafe Holdings, LLC. will not assume responsibility for packages that are forwarded, signed for by apartment/complex building management, business mailrooms, Military Postal Services, or any person(s) who is not listed as the addressee on the order.

If a package is successfully delivered as addressed, WealthSafe Holdings, LLC. cannot reimburse you or process insurance claims for that package. Our liability and insurance coverage ends once the package is signed for or left at the specified delivery address. Any issues or problems with a shipment must be reported to WealthSafe Holdings, LLC. within two (2) calendar days of the recorded delivery. Failure to do so may result in the denial of your claim.

If your package is lost in transit, defined as a package that has not been updated in tracking for 5 or more calendar days with USPS or 3 calendar days with FedEx, or UPS please contact us within 7 days of the most recent tracking update for USPS or within 3 days of the most recent tracking update for FedEx, or UPS. Failure to do so will result in the loss of insurance coverage.

If your package arrives with missing, incorrect, or damaged items, you must notify us within 48 hours of the delivery timestamp on the tracking. Failure to do so will result in the loss of insurance coverage.

At WealthSafe Holdings, LLC., we take responsibility for pursuing any claims with our insurance company. However, we require your cooperation in filing a claim for damaged or lost merchandise in any manner that we may reasonably request. This may include signing an Affidavit stating the circumstances surrounding the damaged or lost merchandise within the allotted time frame. If we determine the package is lost or damaged, we will file a claim with the insurance company. After the claim is filed, we reserve the right to reship your items, and under certain circumstances refund your money.